Guidelines for online registration of consumer complaints

  1. The consumer has to sign up once for registration. This requires a valid Consumer number, an e-mail account, unique username and password.
  2. The consumers are requested to get signed up before preferring their complaints on line through this web page.
  3. With valid e-mail ID & Consumer Number the consumer chooses a unique username for entering the web site.
  4. On completion of registration, an e-mail will be sent for validation. A click on the link in the e-mail will open the user login screen.
  5. The user shall login using the authenticated username/password for preferring complaints through web site.
  6. A "Forget password" link is available for generating e-mail to the registered mail-id which shall furnish the current password.
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